Print Solutions: Ricoh, PaperCut & Universal Print

Q: Can you take over printing from our current provider?

Yes. Tech Support 365 reviews existing devices, contracts and print volumes, then recommends whether to keep, reconfigure or replace them.

🖨️ Printing & scanning · Perth, WA

Printing that doesn’t need a print server or a phone call

We set up Ricoh multifunction devices, PaperCut print management and Microsoft Universal Print so staff can print securely from any device, scan straight to Microsoft 365, and you can see exactly who printed what.

Review our printing (08) 6288 9286

Print solutions

Ricoh multifunction devices

Office-grade printers, copiers and scanners, configured for how your team actually works.

Device selection and installation
Scan to email, SharePoint and OneDrive
Address books and user codes
Driver deployment to Windows and Mac

PaperCut print management

Control and track printing across every device and site.

Secure “follow-me” print release by card or PIN
Cost tracking by user, department or client
Print quotas and rules, such as default to double-sided
Reports to cut paper and toner waste

Microsoft Universal Print

Microsoft’s cloud printing service, so you can retire the on-premises print server.

Sign in with Microsoft 365 — no VPN to print
Printers deployed automatically with Intune
Connector for older printers that aren’t cloud-ready
Available with many Microsoft 365 business plans

Printers, toner & labels

Smaller printers, label printers and consumables supplied from authorised Australian distributors.

Desktop and workgroup printers
Label and receipt printers for retail and hospitality
Genuine toner and ink

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Frequently asked questions

What is Microsoft Universal Print?

Universal Print is Microsoft’s cloud-based printing service. Printers are registered in Microsoft 365, users sign in with their work account to print, and IT deploys printers through Intune — so there’s no on-premises print server to maintain.

Do we need PaperCut if we use Universal Print?

Not always. Universal Print handles cloud printing; PaperCut adds secure release at the device, cost tracking, quotas and detailed reporting. Many businesses use both.

Can our printer scan straight to SharePoint or OneDrive?

Yes. Most Ricoh devices can scan directly to Microsoft 365 locations, either natively or through PaperCut, so scanned documents land where your team already works.

Can you take over printing from our current provider?

Yes. We’ll review your existing devices, contracts and print volumes, then recommend whether to keep, reconfigure or replace them.