Business Internet & Connectivity: NBN, Starlink, Static IP & VPN

Q: How do we stay online if the NBN goes down?

Add a second connection, usually 4G/5G or Starlink, with a router or firewall that switches over automatically, so card payments, phones and cloud apps keep working.

Q: Do you work with sites outside Perth?

Yes. Tech Support 365 supports businesses across regional Western Australia, including remote and temporary sites, and configures most equipment before it ships.

🛰️ Internet & connectivity · Perth & regional WA

Reliable internet for every site — from the CBD to the Pilbara

We source and set up business NBN, Starlink and 4G/5G connections, then tie them together with the right router, firewall, static IP and VPN so every office, venue and remote site stays online and connected to the rest of the business.

Talk to us about a site (08) 6288 9286

Connectivity services

Business NBN

Business-grade NBN plans sourced through Australian providers and set up properly from day one.

Fibre (FTTP), FTTC, HFC and fixed wireless
Speed tiers sized to your users and cloud apps
Router and firewall configuration
Move and new-site coordination

Starlink for complex and regional sites

Low-latency satellite internet where fixed lines are slow, unreliable or don’t exist.

Farms, mine sites, construction and remote offices
Temporary sites, events and site sheds
Mounting, cabling and weatherproofing
Integration with your firewall, Wi-Fi and VPN

Failover & redundancy

Stay trading when the main link drops — critical for POS, phones and cloud apps.

4G/5G or Starlink as a backup link
Automatic failover and failback
Load balancing across two connections
Alerts when a link goes down

Static IP & VPN

Secure links between your sites, staff and cloud services.

Static IP addresses for remote access, servers and whitelisting
Site-to-site VPN between offices, venues and Azure
Secure remote-access VPN for staff
Multi-site SD-WAN for growing businesses

One point of contact for every connection

When the internet drops you call us, not three different providers. We know how each site is connected, which link is primary and which is backup, and we chase the carrier on your behalf.

Frequently asked questions

Is Starlink good enough for a business?

For many regional and remote sites, yes. Starlink offers far lower latency than traditional satellite, which makes video calls, cloud apps and VoIP practical. It also works well as a backup link for city sites that can’t afford downtime. We assess each site’s sky view and needs before recommending it.

Why would we need a static IP address?

A static IP doesn’t change, so it’s needed for site-to-site VPNs, hosting servers or cameras, remote access, and services that only allow connections from approved addresses.

How do we stay online if the NBN goes down?

Add a second connection — usually 4G/5G or Starlink — with a router or firewall that switches over automatically. Card payments, phones and cloud apps keep working while the main link is fixed.

Do you work with sites outside Perth?

Yes. We support businesses across regional Western Australia, including remote and temporary sites, and configure most equipment before it ships so it works on arrival.