{"product_id":"yealink-partner-primecare-for-proav-room-3-years-applicable-to-en300-cm50-ap08-avbridge-ct300-de300-ct200-ct100","title":"Yealink Partner PrimeCare for ProAV Room 3 Years Applicable to EN300, CM50, AP08, AVBridge, CT300, DE300, CT200, CT100","description":"Yealink Partner PrimeCare for ProAV Room 3 Years Applicable to EN300, CM50, AP08, AVBridge, CT300, DE300, CT200, CT100\r\n\r\nYealink Partner PrimeCare Service Guidelines\r\n\r\nCertified Service Partner Requirement:\r\nOnly Certified Service Partners can rebrand and embed Yealink Partner PrimeCare Service and sell it to end users.\r\nContact the Yealink Team for details on becoming a Certified Service Partner.\r\nPrimeCare Service Inclusions:\r\nPriority Support with Escalation during business hours\r\nHardware Advanced Replacement with next business day shipping\r\nHardware Warranty Service\r\nYMCS-Room-Professional Package\r\nSoftware Updates\r\nAccess to Yealink Online Support Center\r\n\r\nNotes:\r\nHardware Warranty:Yealink MS Video products include a default 2-year hardware warranty.\r\nCustomers can enjoy an equivalent hardware warranty service period when PrimeCare Service is active, but the total hardware warranty period cannot exceed 5 years.\r\n\r\nPrimeCare Applicability:\r\nPrimeCare for MVC SKU is only applicable to MVC bundles with MCore Pro PC (C3\/C4\/C5 Kits).\r\nPrimeCare for BYOD Room is applicable to meeting rooms equipped with UVC34\/UVC40\/S40\/UVC84\/UVC86\/AV-Hub.\r\nCoverage:\r\nPrimeCare only covers products and accessories with a serial number.\r\nConsumables such as cables, batteries, or mounting kits are not included in PrimeCare’s scope of service.","brand":"Yealink","offers":[{"title":"Default Title","offer_id":67732575617117,"sku":"PC-ProAV-3Y","price":1479.73,"currency_code":"AUD","in_stock":false}],"url":"https:\/\/techsupport365.com.au\/products\/yealink-partner-primecare-for-proav-room-3-years-applicable-to-en300-cm50-ap08-avbridge-ct300-de300-ct200-ct100","provider":"Tech Support 365","version":"1.0","type":"link"}